Privacy Policy

Last updated: January 1, 2025

1. Introduction

Blue Valley Farm ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our farm equipment repair services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (phone number, email address, mailing address)
  • Farm or business information
  • Equipment details and service history
  • Payment information for services rendered
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website information
  • Device information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our farm equipment repair services
  • Process service requests and communicate about repairs
  • Send appointment reminders and service updates
  • Improve our website and services
  • Send maintenance tips and newsletters (with your consent)
  • Comply with legal obligations
  • Detect and prevent fraud or technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in our business operations
  • When required by law or to protect our legal rights
  • With parts suppliers when necessary for equipment repairs
  • In connection with a business transfer or acquisition

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot provide absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for extended periods as required by business needs and legal requirements.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing activities
  • Portability of your data
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Blue Valley Farm

4903 Rocks Rd, Maryland, USA

Phone: (410) 836-1720

Email: ayleendouglas@bvfarmequipfix.com